Privacy Policy

Last updated: October 2026

This Privacy Policy explains how StarConnect ("we", "us") collects, uses, and protects your personal information when you use our platform.

1. Information We Collect
  • Account information: name, username, email address, phone number and country/city when you register.
  • KYC documents: identity documents and a selfie, only if you choose to submit them for verification.
  • Transaction information: bookings, purchases, payment receipts and transaction references.
  • Technical data: IP address, browser user-agent and login history, used for security and fraud prevention.
2. How We Use Your Information
  • To create and manage your account and account security.
  • To process bookings, purchases, fan cards, VIP memberships and event tickets.
  • To verify payments and identity documents.
  • To send you service notifications (booking updates, payment status).
  • To detect fraud, abuse and unauthorized access.
3. Payment Information

Payments are made manually through third-party providers (cryptocurrency, PayPal, Cash App, bank transfer). We never store your payment credentials — only the receipt you upload and your transaction reference.

4. KYC Documents

Identity documents are visible only to authorized administrators for verification purposes. They are never shared publicly or sold.

5. Data Sharing

We do not sell your personal data. Information is shared only when necessary to provide the service (for example, your booking name and contact details with the celebrity or their team for an approved booking) or when required by law.

6. Data Retention

Account and transaction records are retained for as long as your account is active and for a reasonable period afterwards for accounting and dispute purposes.

7. Your Rights

You may access and update your profile information at any time from your dashboard. To request deletion of your account and personal data, contact our support team.

8. Cookies

We use a single session cookie to keep you logged in. We do not use third-party advertising or tracking cookies.

9. Changes to This Policy

We may update this policy from time to time. Continued use of the platform after changes means you accept the updated policy.